© National Safe Skies Alliance    -    Authored by InterVISTAS Consulting
Companion Guide
CBP Airport Technical Design Standard

Finding 7: Create Dedicated Egress for Global Entry

and Connecting Passengers

Airports with high volumes of international passengers (i.e., greater than 2,000 passengers per hour during peaks) are likely to have high volumes of Global Entry passengers (i.e., up to 15% of passengers) and may have significant percentages of passenger connections (i.e., approaching 50% at some airports). 

Airport Applicability

- High proportion of global entry members - Medium to high passenger volumes - Two-level facilities - High percentage of connections

References

ATDS (2012) - Section 2.7.4 mentions the use of self- service kiosks for passengers enrolled as Trusted Travelers - Section 3.5.4 defines the Trusted Traveler program ATDS (2016 - 90% Draft) - Section 2.6 describes overview of FIS layout and passenger flows; specifically diagrams 2-1 and 2-2 illustrate the egress separated for different types of passengers - Section 7.1 and 7.2 explain the automation technologies such as APC and MPC - Code ATD-01-03A
FINDINGS
© National Safe Skies Alliance Authored by InterVISTAS Consulting
Companion Guide
CBP Airport Technical Design Standard

Finding 7: Create Dedicated

Egress for Global Entry and

Connecting Passengers

Airports with high volumes of international passengers (i.e. greater than 2,000 passengers per hour during peaks) are likely to have high volumes of Global Entry passengers (i.e. up to 15% of passengers) and may have significant percentages of passenger connections (i.e. approaching 50% at some airports). 
Based on the DFW experience with installing a separate exit point from CBP for Global Entry members, select a path that is straightest and offers the least walking distance between the kiosks and a dedicated Global Entry egress.  Minimize cross-flows where possible. 
Automate an exit through one-way doors that are activated with (A) a Global Entry card or scanable receipt from the kiosk, (B) capable of preventing piggy- backing, and (C) monitored by a CBP officer.  Allow a minimum depth of 15’ for an exit portal, plus an additional 10’ on either end for circulation.
Ensure signage and branding clearly marks Global Entry to help wayfinding and also further promote the benefits of the program.
Where a separate exit is not feasible, consider the ability to segregate or provide priority queue jumping for Global Entry members for egress, similar to the process implemented at Montreal Airport.